Hi, I am Garmin Express from the United States. You can check the version of your Garmin express that you are using. The reason behind this is that if you have an old version of internet access, then you might get the problem of Garmin Express Not Finding Device. Thus, in order to solve this problem, you need to visit the Garmin website and need to install the latest version of your application.

https://garmins-express.com/garmin-express-not-working/